king club Privacy Policy – Your Data, Handled with Care

When you create an account on king club, we collect the information you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment details. During the identity verification process required under Philippine regulations, we may also request a copy of a valid government-issued ID and a selfie or proof-of-address document. When you use the platform, we automatically collect technical data such as your IP address, device type, browser version, operating system, and session activity logs. We also collect transaction records including deposit amounts, withdrawal requests, bet history, and account balance changes, which are necessary for financial compliance and dispute resolution. If you contact our support team, we retain records of that communication to improve our service and resolve any follow-up issues. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless specifically required by law.

The personal information we collect is used for a defined set of purposes, all of which are necessary to operate a safe and compliant online entertainment platform for Filipino users. We use your registration details to create and manage your account, verify your identity, and ensure that only eligible adults in the Philippines can access our services. Your transaction data is used to process deposits and withdrawals in Philippine pesos, detect fraudulent activity, and comply with anti-money laundering obligations under Philippine law. Technical and behavioural data helps us improve platform performance, personalise your experience, and identify and fix technical issues quickly. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this privacy policy — we do not send unsolicited marketing messages without your consent. Your data may also be used to fulfil our legal obligations to Philippine regulatory authorities, including providing records when lawfully required to do so.

king club does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We share your data only in the limited circumstances described here, and only to the extent necessary for each purpose. We work with trusted payment processors and identity verification providers who handle your financial and KYC data strictly on our behalf and under binding data protection agreements. We may disclose your information to Philippine government agencies, law enforcement bodies, or regulatory authorities when we are legally required to do so, or when we believe disclosure is necessary to protect the safety of our users or the integrity of the platform. In the event that king club undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. All third-party service providers we engage are required to maintain appropriate security standards and are prohibited from using your data for any purpose beyond the specific service they provide to us.

We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with access to user data are bound by confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable legal requirements and as promptly as circumstances allow. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your king club account and to keep your login credentials confidential.

As a user of the king club platform based in the Philippines, you have specific rights over your personal information under applicable Philippine data protection law. You have the right to request access to the personal data we hold about you, to receive a copy of it in a commonly used format, and to ask us to correct any inaccuracies. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and we are no longer required by law to retain it. If you believe we are processing your data in a way that is unlawful or inconsistent with this policy, you have the right to object and to lodge a complaint with the relevant Philippine regulatory authority. To exercise any of these rights, please submit your request through the FAQ page, and our team will respond within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them, to protect the security of your account. We will always aim to handle your requests fairly, transparently, and without undue delay.

The king club platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino user. Essential cookies are required for core functionality such as keeping you logged in during a session, remembering your preferences, and maintaining the security of your account — these cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to understand how users navigate the platform, which features are most popular, and where technical issues may be occurring, so that we can continuously improve the service. We do not use third-party advertising cookies or share your browsing behaviour with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this section.

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by Philippine law and regulatory obligations. Account information and transaction records are typically retained for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements applicable to online gaming platforms in the Philippines. Identity verification documents are retained for the period required by our licensing conditions and applicable law, after which they are securely deleted or anonymised. If you request deletion of your account and there are no outstanding legal or regulatory reasons to retain your data, we will process your request and confirm deletion within a reasonable timeframe. Communication records such as support tickets and dispute correspondence are retained for a period sufficient to resolve any follow-up issues and to defend against potential legal claims. Once the applicable retention period has expired, your data is securely destroyed in a manner that prevents reconstruction or recovery.